We will refund any part of your purchase for 30 days from purchase. Period.
After 30 days, contact us and we'll talk about any problems. We understand clearly if you can't trust the business that is selling to you that you will take your business elsewhere. We intend to earn your trust and your business.
Please understand FOB (ownership transfer point) is when the product is given to the shipping agent. All loss and damage issues must be settled with the shipper. Naturally we will provide any all assistance to you to resolve any shipper disputes.
Contact tracy@usakms.com before sending any returns.
